Privacy

Paris September 3rd 2025

1. Data Controller

The website www.alexandragolovanoff.com is published by AGCP, SAS with a share capital of €10,000, registered with the Paris Trade and Companies Register under number 821 032 539, with registered office at 5, rue de Varenne, 75007 Paris, France.

The data controller is AGCP (contact: info@alexandragolovanoff.com).

2. Data Collected

In the course of browsing the website and placing orders, we may collect the following categories of data:

  • Identification data: first name, last name, postal address, email address, phone number.

  • Transaction data: order details, payments, deliveries.

  • Browsing data: IP address, browser type, browsing history (via cookies).

  • Marketing preferences: consent to receive communications.

Some data are required to process your order (e.g., postal address), while others are optional and based on your consent (e.g., newsletter subscription).

3. Purposes and Legal Bases

Your data are used for the following purposes:

  • Contract execution: order processing, payment, delivery, after-sales service.

  • Legal obligations: invoicing, accounting, fraud prevention.

  • Legitimate interest: website improvement, statistics, transaction security.

  • Consent: marketing communications, advertising analysis and use of cookies.

4. Data Recipients

Your data may be shared with:

  • Internal departments of AGCP (customer service, marketing, logistics, accounting).

  • Technical service providers and partners (Shopify, OVH, payment providers, carriers such as FedEx, marketing agencies).

  • Competent authorities (tax, judicial) where legally required.

Your data will never be sold to unauthorised third parties.

5. Transfers outside the European Union

Some service providers (e.g., Shopify, FedEx) may transfer data outside the EU. Such transfers are governed by EU Standard Contractual Clauses to ensure an adequate level of protection.

6. Data Retention

  • Account and order data: for the duration of the commercial relationship, then 5 years.

  • Invoices and accounting records: 10 years (legal requirement).

  • Marketing data (emails, newsletters): 3 years from the last contact.

  • Cookies and browsing data: maximum of 13 months (see Cookie Policy).

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Access: obtain a copy of your data.

  • Rectification: correct inaccurate or incomplete data.

  • Erasure: request deletion of your data (within the limits of legal obligations).

  • Objection: object to the processing of your data, particularly for marketing purposes.

  • Restriction: request temporary suspension of processing.

  • Portability: receive your data in a structured format and transmit them to another controller.

  • Withdrawal of consent: at any time, for processing based on consent (e.g., newsletters).

To exercise your rights, please contact: info@alexandragolovanoff.com or write to our registered office.

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

8. Data Security

AGCP implements appropriate technical and organisational measures (encryption, access restrictions, secure protocols) to protect your data against loss, alteration or unauthorised access.

9. Cookies and Tracking Technologies

The website uses cookies and trackers for technical, statistical and marketing purposes. For more information and to manage your preferences, please see our Cookie Policy.

10. Updates to this Policy

This privacy policy may be updated to comply with regulations or adapt our practices. The date of the latest update is displayed at the top of this page.